Our approach

 
 

At METRO, corporate responsibility (CR) is expressed through a rigorous approach to integrate environmental, social and governance (ESG) factors into our business practices. Our ambitions are driven by the commitment of our teams and executives to create value for METRO and society.

 

Our vision

Graphic - Integrated Management of ESG issues

Managing key social issues is a shared responsibility of all stakeholders in society. Our 2022-2026 Corporate Responsibility (CR) plan constitutes an effective lever to contribute to these efforts and create value for METRO.

Building on a decade of solid achievements and learnings, our third corporate responsibility plan is based on the integration of CR into our business practices, an essential requirement to embody our purpose–Nourish the health and well-being of our communities.

Our ESG priorities are grouped under the four pillars of our approach and are supported by solid business fundamentals that ensure METRO's sound management and vitality.


See our 2022-2026 Corporate Responsibility Plan (PDF)

Alignment with the United Nations Sustainable Development Goals

In 2015, the member states of the United Nations General Assembly, including Canada, unanimously adopted the resolution to establish the 17 Sustainable Development Goals (SDGs) to be attained by 2030, including to eliminate poverty, achieve gender equality and protect the planet.

With its CR plan, METRO is contributing to several of these goals.

Logo United Nations Sustainable Development Goals
Icon 2 - Zero HungerIcon 3 - Good Health and well-beingIcon 4 - Quality EducationIcon 5 - Gender EqualityIcon 7 - énergie proAffordable And Clean EnergyIcon 8 - Decent Work And Economic GrowthIcon 9 - Industry, Innovation And Infrastructure Icon 10 - Reduced InequalitiesIcon 12 - Responsible Consumption And ProductionIcon 13 - Climate ActionIcon 14 - Life Below WaterIcon 15 - Life On Land
icon external link

To learn more, see the
United Nations SDGs

 

Our CR approach

Materiality assessment

In 2021, we conducted a materiality assessment to identify ESG issues on which we could take action and have the greatest impact on our business, society and our stakeholders.

Conducted in collaboration with an external consulting firm and in accordance with internationally recognized sustainability standards, this exercise enabled us to identify the ESG issues on which to base our 2022-2026 CR plan.

Materiality matrix

The METRO materiality matrix was developed in accordance with the GRI

X axis: topics with the greatest impact on METRO

Y axis: topics with the greatest influence on METRO stakeholder assessments and decisions

Graphic - Materiality matrix
Dialogue avec nos parties prenantes - Clients - Collègues - Fournisseurs - Investisseurs - Groupes d'intérêt - Partenaires communautaires

Transparent and constructive communication with our stakeholders has been part of our CR approach for more than a decade and enables us to improve our mutual understanding of issues. With our stakeholders, we lead discussions on current topics, implementation challenges, improvement levers and emerging issues.

Our goal is to create value for our stakeholders, and we believe our commitment to them and an ongoing dialogue are key to the success of our CR approach


For more information about our approach, see our 2022-2026 Corporate Responsibility Plan (PDF)

 

Our action plan

Our CR approach is built around priorities and business fundamentals that we consider to be the most significant ESG issues
for our company.

Our priorities


icon feuille bonhommeResponsible procurement

icon bonhommeHealth, nutrition and well-being

icon feuillePackaging and printed materials


icon feuilleClimate change

icon feuilleWaste

icon feuilleFood Waste


icon bonhommeEquity, diversity and inclusion


icon bonhommeSocioeconomic contribution

Graphique - Gestion intégrée des enjeux ESG

Our business fundamentals


icon bonhommeProduct quality and safety

icon bonhommeEmployee health and well-being

icon engrenageData security

icon engrenageResponsible marketing

icon engrenageEthics and integrity

icon engrenageSound governance

icon engrenageCustomer satisfaction

 

Our ESG priorities

We identified the ESG issues for which our actions could make a difference and made them the eight priorities of our plan. Objectives were set out for each priority and are grouped under the four pillars of our approach: products and services, environment,
colleagues and communities.


Our business fundamentals

We introduce a new dimension to this plan: business fundamentals. These principles, which were clearly identified in the materiality analysis, are key ESG factors that are part of METRO’s day-to-day activities. They will be subject to disclosure, along with our priorities, in our corporate documents.

For more information about our approach, see our 2022-2026 Corporate Responsibility Plan (PDF)

 

Our governance structure

Corporate responsibility governance is part of the Corporation’s management structure and involves key individuals at each decision-making and implementation stage under the guidance of the Board of Directors.

1.

Board of Directors

The Governance and Corporate Responsibility Committee is responsible for the oversight of the Corporation’s activities and disclosure with regards to corporate responsibility, including ESG matters. The Board of Directors approves corporate responsibility plans and reports.

See the Board of Directors
2.

Executive Committee

Approves the corporate responsibility strategy, and ensures the priorities are in line with the Corporation's business strategy and that objectives have been achieved.

See the management team
3.

Vice-Presidency, Public Affairs and Communications

Develops the strategic corporate responsibility directions and reports on progress to the executive committee and to the Governance Committee.

4.

In-house teams

Reporting to the vice-presidencies responsible for the programs of the corporate responsibility plan, the teams assigned to the initiatives ensure their progress against the goals and targets set.

Visit the Governance section of our corporate website to learn more about our practices and policies