Privacy policy


No collection of personal information during web browsing

Metro Richelieu Inc. (Metro) gathers no personal information concerning you while you are surfing the web site (the «  Web site ») except when you willingly subscribe to a specific service and you are asked to provide such information.

Non-disclosure of personal information

Except as provided in this paragraph, Metro does not divulge to third parties personal information gathered on its Web site, unless Metro obtains your authorization to do so or in particular circumstances, as for example, when Metro believes in good faith that the law requires it. Moreover, Metro does not sell its list of Web site users. Only the employees, representatives or officers of Metro responsible for the management and development of Metro’s Web site have access to the information collected there. These employees, representatives or officers all have been instructed to comply with the policy in force with respect to confidentiality.


“Cookies” are small text files copied to your hard disk from Metro’s Web site. “Cookies” used by Metro enable Metro to identify you as a unique visitor without retaining your IP address, recognize your browser (the software you use to surf the Internet) and operating system when you visit Metro’s Web site. These “Cookies” mainly help Metro offer better service by making it possible to personalize the content of the Web site and are used for statistical purposes to keep track of the number of visits to its Web site with a view to introducing improvements. In compliance with the Notice and Access rules of the Canadian Securities Administrators, Metro does not use cookies on its Web site that would allow Metro to identify you personally.

Risks associated with the Internet

Despite Metro’s efforts to ensure third parties will not access or obtain personal information concerning you through its Web site, complete confidentiality and security cannot be guaranteed currently on the Internet. Communication via the Internet is subject to interception, loss or alteration. You acknowledge and agree that Metro cannot be held responsible for damages resulting from the transmission of confidential information or personal information over the Internet and that such communications are at your own risk.

Hyperlinks to other sites

Metro’s Web site may contain hyperlinks enabling users to visit sites maintained by other companies. Metro has no control over these sites and is not responsible for those listed on its site. Any information you transmit to these sites will be subject to confidentiality policies applicable to those sites.


Metro reserves the right at any time and without prior notice to modify this policy with respect to confidentiality. Please refer to it at any time on our site.


By browsing Metro’s Web site, you consent, without qualification, to the current policy with respect to confidentiality.

For any question concerning our current policy respecting confidentiality, please contact Customer Service at the following address:​