The health and well-being of our colleagues are primary conditions for us to truly embody our purpose and ensure our organizational effectiveness. We therefore build on occupational health and safety, respectful labour relations, talent management and an ethical, inclusive, respectful and positive work environment.
Our ambition is to strengthen our actions to support an equitable, diverse and inclusive work environment that reflects the customers we serve. We also aim to provide customers with a shopping experience with which they identify in terms of product offer and customer service. We want our initiatives to be a driving force to accelerate the transition to a society rooted in ED&I values.
Objectives
For information on our key performance indicators, see our 2022-2026 Corporate Responsibility Plan (PDF)
Our ambition is to strengthen our actions to support an equitable, diverse and inclusive work environment that reflects the customers we serve. We also aim to provide customers with a shopping experience with which they identify in terms of product offer and customer service. We want our initiatives to be a driving force to accelerate the transition to a society rooted in ED&I values.
To learn more
We believe in an inclusive culture that values, respects and builds on our employees’ differences.
We also believe in a team that represents the broad diversity of the customers and communities we serve.
Our Equity, Diversity and Inclusion Policy aims to:
Raising awareness
Understanding our colleagues
Our self-identification voluntary survey was launched in Québec for office employees in 2021, in food stores and distribution centres in 2022 and in pharmacies in 2023. This survey will be conducted every two years among all employees from both Ontario and Québec, and the insights will help us to improve our actions to foster inclusivity.
Employee resource groups
To strengthen our organizational culture and help employees from minority groups access specific tools adapted to their realities, we support and encourage employee resource groups within the company. Each group is supported by a Vice President of METRO.
Learning series
In 2023, we introduced two additional virtual training modules for administrative employees to increase awareness of various notions related to ED&I, for a total of 3 capsules to date. Collectively, these modules enhance the inclusive leadership practiced by everyone in the workplace.
Because we believe in extending inclusivity to the people and communities we serve, Metro is proud to be the first Canadian grocery store to participate in the MagnusCards initiative. This is an application that supports autistic and neurodiverse people, enhancing their autonomy and facilitating their shopping experiences. While shopping in our Metro and Jean Coutu banners, these customers can now refer to the MagnusCards application for guidance during the various stages of shopping.
We aim at increasing the number of women in management positions
For more details on our initiatives, see our 2023 Corporate Responsibility Report (PDF)
In 2023, METRO received the PROSPÈRE Outstanding Employer award from the Conseil du Patronat du Québec (CPQ). This distinction is awarded to an employer who places its human resources at the heart of its mission, and whose organizational culture and practices foster exceptional team mobilization.
The health and well-being of our colleagues are primary conditions for us to truly embody our purpose and ensure our organizational effectiveness. We therefore build on occupational health and safety, respectful labour relations, talent management and an ethical, inclusive, respectful and positive work environment.
In a context of continuous business growth and changing consumer expectations, METRO strives to attract and retain the best talent, now and for years to come.
We do this by offering numerous training and professional development programs, maintaining a healthy and safe working environnement and contributing to the well-being of our employees.
We recognize that workplaces play an essential role in contributing to the good mental health and well-being of employees. Since 2020, more than 50,000 colleagues at METRO have access to the Employee and Family Assistance Program (EFAP), which provides psychological, legal, financial, nutritional, and work-life balance support. Managers also have access to a mental health training and awareness program that offers a range of tools to better support their teams. As we continued our journey in 2023, we introduced a National Mental Health Week for all employees and offered them various awareness-raising activities.
To consult our human resources reference documents, click here.
To work at METRO is to evolve within a major organization that asserts its leadership in food and pharmacy in a responsible manner.
We offer a complete range of employee benefits, as well as professional development and career advancement opportunities.
For more information on our work environment and employment opportunities, visit the Careers section of our website.