The health and well-being of our colleagues are primary conditions for us to truly embody our purpose and ensure our organizational effectiveness. We therefore build on occupational health and safety, respectful labour relations, talent management and an ethical, inclusive and positive work environment.
Our ambition is to strengthen our actions to support an equitable, diverse and inclusive work environment that reflects the customers we serve. We also aim to provide customers with a shopping experience with which they identify in terms of product offer and customer service. We want our initiatives to be a driving force to accelerate the transition to a society rooted in ED&I values.
Objectives
For information on our key performance indicators, see our 2022-2026 Corporate Responsibility Plan (PDF)
Our ambition is to strengthen our actions to support an equitable, diverse and inclusive work environment that reflects the customers we serve. We also aim to provide customers with a shopping experience with which they identify in terms of product offer and customer service. We want our initiatives to be a driving force to accelerate the transition to a society rooted in ED&I values.
To learn more
We believe in an inclusive culture that values, respects and builds on our employees’ differences.
We also believe in a team that represents the broad diversity of the customers and communities we serve.
Our Equity, Diversity and Inclusion Policy aims to:
Raising awareness
Employee resource groups
To strengthen our organizational culture and help employees from minority groups access specific tools adapted to their realities, we support and encourage employee resource groups within the company. Each group is supported by a Vice President of METRO.
Celebrating and promoting
In April 2024, METRO celebrated its new edition of Diversity Week. All colleagues had access to various resources, such as podcasts, videos and articles. Five panel discussions and conferences, led by METRO colleagues and external speakers, were also organized, totalling over 1,200 attendees. METRO also took part in the Montreal Pride Parade in August 2024, during which our colleagues proudly showed their colors and demonstrated their support for the LGBTQ2+ community.
Learning series
We ensure that we raise awareness, educate and develop our colleagues' skills in dealing with ED&I issues. In 2024, we launched two new virtual diversity training capsules for employees at our administrative centres. We also offered our human resources teams training on the realities of the LGBTQ2+ community in the workplace, delivered by Fondation Émergence, a non-profit organization that fights homophobia and transphobia.
Since January 2024, our Varennes offices have been welcoming workers from the Plateau de travail program run by L'Autre Versant. This organization accompanies a group of neurodivergent people who wish to develop their socio-professional skills and feel valued in an inclusive workplace environment. They are mainly assigned to specific tasks in the cafeteria and provide valuable help with housekeeping. This program enables them to gain a better understanding of the realities of the working world, and at the same time consolidate their autonomy.
We aim at increasing the number of women in management positions
For more details on our initiatives, see our 2024 Corporate Responsibility Report (PDF)
In a context of continuous business growth and changing consumer expectations, METRO strives to attract and retain the best talent, now and for years to come.
We do this by offering numerous training and professional development programs, maintaining a healthy and safe working environnement and contributing to the well-being of our employees.
Composed of a health and safety policy and program, our Health and Safety Management System (HSMS) is focused on continuous improvement and proactivity. In 2024, METRO also received an award from the Commission des normes, de l'équité, de la santé et de la sécurité du travail (CNESST) for an innovative lifting assistance tool designed to improve working conditions in our food distribution centres.
We are committed to maintaining workplaces that help support the mental health of our colleagues. In 2024, we continued to roll out our mental health training and awareness program for managers. For the second year, we celebrated National Mental Health Week with our colleagues on the theme of compassion. We also launched two new online training courses on this topic.
Career progression is a central element of our corporate philosophy, reflecting our commitment to the professional development of our employees. Providing a clear and structured progression framework is essential to motivating and retaining our talent, enabling them to find a path that resonates with their passions and skills. In 2024, we launched a new career progression program, including online training and a workshop, leading to the creation of a personalized career plan.
To consult our human resources reference documents, click here.
To work at METRO is to evolve within a major organization that asserts its leadership in food and pharmacy in a responsible manner.
We offer a complete range of employee benefits, as well as professional development and career advancement opportunities.
For more information on our work environment and employment opportunities, visit the Careers section of our website.