The health and well-being of our colleagues are primary conditions for us to truly embody our purpose and ensure our organizational effectiveness. We therefore build on occupational health and safety, respectful labour relations, talent management and an ethical, inclusive, respectful and positive work environment.
Our ambition is to strengthen our actions to support an equitable, diverse and inclusive work environment that reflects the customers we serve. We also aim to provide customers with a shopping experience with which they identify in terms of product offer and customer service. We want our initiatives to be a driving force to accelerate the transition to a society rooted in ED&I values.
Objectives
For information on our key performance indicators, see our 2022-2026 Corporate Responsibility Plan (PDF)
Our ambition is to strengthen our actions to support an equitable, diverse and inclusive work environment that reflects the customers we serve. We also aim to provide customers with a shopping experience with which they identify in terms of product offer and customer service. We want our initiatives to be a driving force to accelerate the transition to a society rooted in ED&I values.
To learn more
We believe in an inclusive culture that values, respects and builds on our employees’ differences.
We also believe in a team that represents the broad diversity of the customers and communities we serve.
In 2015, we implemented a Diversity Policy, which aims to:
In 2021, two new resource groups were created for and by METRO employees in Québec and Ontario: one for members of the Black community and the other for members of the LGBTQ+ community. Along with the Women’s Inspiration Network (WIN), the groups provide a discussion forum for participants and help raise awareness within METRO.
We support diversity and inclusion in society and understand that further thought is necessary. We initiated a dialogue within METRO to recognize, learn about and become allies of this cause. We remain committed to setting out a path for the future, including the ways in which we interact publicly and with our employees.
The Women’s Inspiration Network (WIN) emphasizes the exchange of ideas, experiences and contacts.
Created in 2015, this program supports the career development of women within the organization through initiatives including conferences, training sessions, workshops and networking events.
METRO aims to contribute to the advancement of women and promote their access to senior positions.
In 2021, close to 45% of the management and professional positions filled by external applicants were women.
18,836 women
These data include employees in our administration and distribution centres in Québec and Ontario (food and pharmacy), Super C stores in Québec and pharmacies and corporate stores in Ontario.
14 women out of 58 positions
These data include employees with a title of Vice President or President.
154 women out of 651 positions
These data include managers in our administrative and distribution centres and corporate stores in Ontario and Super C in Québec.
4 women out of 13 members
Gender balance target for the Board of Directors: 30%
For more details on our initiatives, see our Corporate Responsibility Report 2021 (PDF)
We are continuing our efforts to maintain and improve a health and safety culture focused on prevention. We carry out rigorous follow-ups to ensure all employees comply with our safe working methods and procedures.
To our employees:
prevent work-related injuries and illnesses
To the public:
provide a safe shopping environment
Our preventive actions are rooted in three essential elements:
Improve our performance with respect to:
For more details on our initiatives, see our Corporate Responsibility Report 2021 (PDF)
From the outset of the COVID-19 pandemic, our grocery stores and pharmacies were at the heart of communities’ lives.
We were proactive in protecting the health and safety of our people and customers and quick to provide support for our employees.
For the sake of transparency, we provide continuous updates on the situation and a list of food stores and distribution centres affected by cases of COVID-19.
See the COVID-19 section of our website
To work at METRO is to evolve within a major organization that asserts its leadership in food and pharmacy in a responsible manner.
We offer a complete range of employee benefits, as well as professional development and career advancement opportunities.
For more information on our work environment and employment opportunities, visit the Careers section of our website.