2020-06-01 | Statement by the President of the Jean Coutu Group, Alain Champagne

Statement by the President of the Jean Coutu Group, Alain Champagne

June 1st, 2020

This declaration relates to the hearing taking place today before the Disciplinary Board of the Ordre des pharmaciens du Québec in the context of complaints brought against certain pharmacist-owners who allegedly breached their ethical obligations.

Authorization to access each pharmacy's computer system remains the responsibility of the pharmacist-owners. Our company believes that it is not acceptable to give access to this system to unauthorized persons.

Last fall, as an additional precautionary measure, we specifically asked pharmacy-owners to review the access they had granted to their staff at each pharmacy.

As the Ordre des pharmaciens du Québec has already indicated in a press release, the practice in question does not involve the theft of confidential data and that, as reported in the media, the syndic's investigation targets pharmacists affiliated to multiple chains and banners.

It is important to note that the vast majority of the 550 pharmacist-owners affiliated to our banners are not the subject of these complaints.

Our organization has made significant efforts over the years with respect to confidentiality. Healthcare data is sensitive, and we make sure that we give our pharmacists effective tools to ensure its integrity.

We will not make any further comments on this matter in order to respect the disciplinary process.