Corporate Responsibility

Empowered Employees


METRO’s corporate culture targets organizational effectiveness and the wellbeing of our employees. Our priorities: ensure occupational health and safety, promote an ethical and respectful work setting, offer a work environment focused on positive relationships and develop talent.


Occupational health and safety (OHS)

We are continuing our efforts to maintain and improve a health and safety culture focused on prevention. We carry out rigorous follow-ups to ensure all employees comply with our safe working methods and procedures.

factory employee

Our commitments

To our employees:

prevent work-related injuries and illnesses

To the public:

provide a safe shopping environment


Keys to OHS

Our preventive actions are rooted in three essential elements:

  • Active employee participation
  • Collaboration with our union partners
  • Commitment from managers to identify risks

Our objective

Improve our performance with respect to:

  • Frequency and severity of work-related accidents
  • Number of lost days

More information is available in our 2020 Corporate Responsibility Report (PDF)

employee and COVID-19


From the outset of the COVID-19 pandemic, our grocery stores and drugstores were at the heart of communities’ lives.

We were proactive in protecting the health and safety of our people and customers and quick to provide support for our employees.

Some of the measures that were implemented:

  • Regular cleaning in our stores and pharmacies to meet the strictest hygiene standards
  • Customer traffic management in our establishments
  • Intensification of safety measures across our supply chain

Continuous updates

For the sake of transparency, we provide continuous updates on the situation and a list of food stores and distribution centres affected by cases of COVID-19.

See the COVID-19 section of our website

Diversity and inclusion

employees diversity

We believe in an inclusive culture that values, respects and builds on our employees’ differences.

We also believe in a team that represents the broad diversity of the customers and communities we serve.

Our policy

In 2015, we implemented a diversity policy. A number of diversity-related programs were also created.

Our policy aims to:

  • foster a diverse work environment, free of discrimination and harassment
  • provide equal opportunities for all employees and potential employees

Read our Diversity Policy (PDF)

Ongoing dialogue

We support diversity and inclusion in society and understand that further thought is necessary. We recently initiated a dialogue within METRO to recognize, learn about and become allies of this cause. We remain committed to setting out a path for the future, including the ways in which we interact publicly and with our employees.


Women at METRO

The Women’s Inspiration Network (WIN) emphasizes the exchange of ideas, experiences and contacts.

Created in 2015, this program supports the career development of women within the organization through initiatives including conferences, training sessions, workshops and networking events.

METRO aims to contribute to the advancement of women and promote their access to senior positions.

In 2020, of some 450 management and professional positions filled by external applicants, nearly half of METRO’s new hires were women.

2020 profile



19,359 women

These data include employees in administrative and distribution centres in Québec and Ontario (food and drugstores), as well as in Super C stores in Québec, pharmacies and corporate stores in Ontario.

Senior management


13 women out of 57 positions

These data include employees with the title of vice president or president.



172 women out of 688 positions

These data include managers in our administrative and distribution centres and corporate stores in Ontario and Super C in Québec.

Board of directors


4 women out of 13 members

Gender balance target for the Board of Directors: 30%


Careers at METRO

employees pride

To work at METRO is to evolve within a major organization that asserts its leadership in food and pharmacy in a responsible manner.

We offer a complete range of employee benefits, as well as professional development and career advancement opportunities.

For more information on our work environment and employment opportunities, visit the Careers section of our website