Corporate Responsibility

Colleagues

 
 

The health and well-being of our colleagues are primary conditions for us to truly embody our purpose and ensure our organizational effectiveness. We therefore build on occupational health and safety, respectful labour relations, talent management and an ethical, inclusive, respectful and positive work environment.

 

Equity, diversity and inclusion (ED&I)

Vision-2026

Our ambition is to strengthen our actions to support an equitable, diverse and inclusive work environment that reflects the customers we serve. We also aim to provide customers with a shopping experience with which they identify in terms of product offer and customer service. We want our initiatives to be a driving force to accelerate the transition to a society rooted in ED&I values.

2 people wearing a t-shirt that promotes Equity, diversity and inclusion

We believe in an inclusive culture that values, respects and builds on our employees’ differences.

We also believe in a team that represents the broad diversity of the customers and communities we serve.

Our Equity, Diversity and Inclusion Policy aims to:

  • Recognize the diversity of people within the company.
  • Promote a diverse and respectful work environment, free of discrimination and harassment.
  • Provide equitable opportunities for all employees and applicants to an employee position.

See our Equity, Diversity and Inclusion Policy (ED&I) (PDF)

Raising awareness

Understanding our colleagues

Our self-identification voluntary survey was launched in Québec for office employees in 2021, in food stores and distribution centres in 2022 and in pharmacies in 2023. This survey will be conducted every two years among all employees from both Ontario and Québec, and the insights will help us to improve our actions to foster inclusivity.

Employee resource groups

To strengthen our organizational culture and help employees from minority groups access specific tools adapted to their realities, we support and encourage employee resource groups within the company. Each group is supported by a Vice President of METRO.

  • women@metro
  • Black Community Leadership Network
  • LGBTQ2+ Leadership Network
  • JYoung Ambassadors

Learning series

In 2023, we introduced two additional virtual training modules for administrative employees to increase awareness of various notions related to ED&I, for a total of 3 capsules to date. Collectively, these modules enhance the inclusive leadership practiced by everyone in the workplace.

logo MagnusCards

Partnership with MagnusCards

Because we believe in extending inclusivity to the people and communities we serve, Metro is proud to be the first Canadian grocery store to participate in the MagnusCards initiative. This is an application that supports autistic and neurodiverse people, enhancing their autonomy and facilitating their shopping experiences. While shopping in our Metro and Jean Coutu banners, these customers can now refer to the MagnusCards application for guidance during the various stages of shopping.

2023 profile

We aim at increasing the number of women in management positions

Senior management positions
Management positions in administrative and distribution centres
Management positions in stores
Board of Directors
2022
25.4%
32.5%
20.5%
33.3%
2023
27.6%
34.5%
21.3%
30.8%

For more details on our initiatives, see our 2023 Corporate Responsibility Report (PDF)

CPQ logo

In 2023, METRO received the PROSPÈRE Outstanding Employer award from the Conseil du Patronat du Québec (CPQ). This distinction is awarded to an employer who places its human resources at the heart of its mission, and whose organizational culture and practices foster exceptional team mobilization.

 

Health and Well-being of Our Colleagues

The health and well-being of our colleagues are primary conditions for us to truly embody our purpose and ensure our organizational effectiveness. We therefore build on occupational health and safety, respectful labour relations, talent management and an ethical, inclusive, respectful and positive work environment.

In a context of continuous business growth and changing consumer expectations, METRO strives to attract and retain the best talent, now and for years to come.

We do this by offering numerous training and professional development programs, maintaining a healthy and safe working environnement and contributing to the well-being of our employees.

 

Support and assistance

We recognize that workplaces play an essential role in contributing to the good mental health and well-being of employees. Since 2020, more than 50,000 colleagues at METRO have access to the Employee and Family Assistance Program (EFAP), which provides psychological, legal, financial, nutritional, and work-life balance support. Managers also have access to a mental health training and awareness program that offers a range of tools to better support their teams. As we continued our journey in 2023, we introduced a National Mental Health Week for all employees and offered them various awareness-raising activities.

To consult our human resources reference documents, click here.

health and well-being of our colleagues
 

Careers at METRO

employees pride

To work at METRO is to evolve within a major organization that asserts its leadership in food and pharmacy in a responsible manner.

We offer a complete range of employee benefits, as well as professional development and career advancement opportunities.

For more information on our work environment and employment opportunities, visit the Careers section of our website.