Always With You

Since the onset of the pandemic, the METRO family has been at the forefront of providing essential services to the communities in which it operates. The commitment of employees across all banners and the mobilization of everyone across the industry have enabled us to continue to nourish the health and well-being of the communities. METRO continues to strive to provide the best customer experience possible while keeping the health and safety of our employees and customers at the heart of our concerns.

Vaccination against COVID-19

To support the actions of the Public Health and pharmacy networks, METRO has joined forces with other Quebec companies to offer COVID-19 vaccination clinics to its employees, their immediate family members and the communities of Brossard, Montreal, Laval and Quebec City, in the summer of 2021. These clinics were intended to accelerate the pace of the vaccination campaign by adding resources and capacity to the collective effort.

From June to October, an innovative partnership between three integrated health and social services centres on the island of Montreal, Jean Coutu and Brunet strengthened the efforts in support of the mass immunization campaign by introducing two ‘’Vaccivans’’. These vehicles went out to meet citizens in parks and other outdoor locations to offer a first or second dose of the vaccine without an appointment.


Ensuring everyone’s health and safety

Every day, we continue to work hard in our network of stores and pharmacies to provide you with a safe, clean, and pleasant shopping environment.

  • Regular and frequent cleaning of our facilities according to the strictest hygiene standards
  • Disinfection station for hands and baskets at the entrance
  • Plexiglas® panels in front and behind the checkout counters
  • Signage on the ground to assist with physical distancing
  • Increased eCommerce offer. To find out what online grocery services are available in your area, visit
  • Health check-in program for all employees upon the arrival


What we do to protect and support our employees

METRO continues to monitor the situation closely and updates its COVID-19 preventive measures according to Public Health and government requirements to protect the safety and health of its employees, and ensuring they receive the support that they need.

  • We provide employees with the required personal protective equipment.
  • We check our employees for any symptoms or if they are not feeling well when they arrive at work and, if necessary, we ask them to return home to isolate themselves.
  • Plexiglas® panels are used as front and back protectors at our checkout counters and stickers are on the floors to indicate social distancing requirements at all times throughout the store.
  • We offer an Employee and Family Assistance Program (EFAP) to all teams in our grocery stores, distribution centres and offices so that they have the support and advice they may need.

Get vaccinated to stop COVID-19: United towards the same goal!


Supporting our Communities

At METRO, we are dedicated to contributing to the economic and social wellbeing of communities. Our priorities are to invest in the communities in which we are present and support local suppliers. To find out more, click here.

Ce que nous faisons pour protéger et soutenir nos employés


As of November 15, 2021