Always With You

Since the onset of the pandemic, the METRO family has been at the forefront of providing essential services to the communities in which it operates. The commitment of employees across all banners and the mobilization of everyone across the industry have enabled us to continue to nourish the health and well-being of our communities. METRO continues to strive to provide the best customer experience possible while keeping the health and safety of our employees and customers at the heart of our concerns.


Ensuring everyone’s health and safety

Every day since the beginning of the COVID-19 pandemic, we have been working hard in our store and pharmacy network to provide a safe, clean and pleasant environment for our employees and customers.

METRO continues to monitor the situation and is adapting its preventive measures in accordance with government and public health guidelines. We invite customers who need to be isolated to take advantage of our online shopping offer. To find out what online grocery and pharmacy services are available in your area, visit

The Employee and Family Assistance Program (EFAP) has been extended to all teams in our food stores, distribution centres and offices to ensure that they receive the support and advice they need.

Concrete support for the collective effort

In support of the actions of the health and pharmacy network, METRO has joined forces with other companies in Quebec to offer COVID-19 vaccination clinics to its employees, their immediate family members and communities.

First, in the summer of 2021, METRO held clinics in Quebec to accelerate the pace of the vaccination campaign by adding resources and capacity to the collective effort. METRO then held two clinics in January 2022, in Toronto and Montreal, to promote the 3rd dose of the COVID-19 vaccine to employees.

Clinic of vaccination

An innovative partnership between three CIUSSS (integrated university health and social services centres) on the island of Montreal, Jean Coutu and Brunet has also helped to increase vaccination coverage. Two "Vaccivans" went out to meet citizens in parks and other outdoor locations to offer the vaccine.


Distribution of rapid tests

METRO also helped facilitate the distribution of the rapid tests provided by the provincial governments. The efforts of its distribution centres, its food stores in Ontario and the pharmacist owners affiliated with Jean Coutu and Brunet and their teams have made these tests available to the public.

It is still possible to obtain the free rapid antigen screening tests provided by the Ontario government in our stores. This is an additional prevention tool that you can use if you experience symptoms of COVID19.

COVID-19 Cases

Since reports on the number of confirmed cases and PCR test information are no longer available, we have made the decision to discontinue daily updates of COVID-19 cases in our grocery stores and distribution centres effective May 6, 2022.

However, we continue to follow all prevention measures as directed by public health. We also continue to encourage individuals to protect themselves and we take all necessary measures to support our employees to ensure their safety as well as that of our customers.

Supporting our Communities

At METRO, we are dedicated to contributing to the economic and social wellbeing of communities. Our priorities are to invest in the communities in which we are present and support local suppliers. To find out more, click here.

Ce que nous faisons pour protéger et soutenir nos employés


As of April 22, 2022